Privacy policy

1. Introduction

In our online shop, we are obligated to protect the privacy and security of our customers' personal information. This privacy policy describes the types of personal data we collect, how we use and disclose this data, and the measures we take to securely store it.

2. Collecting Personal Data

We collect various types of personal data from our customers, including:

  • Contact details such as name, email address, and phone number;
  • Billing information such as billing address and payment information;
  • Shipping information such as shipping address and special delivery instructions;
  • Purchase history and preferences such as the products you have purchased and your preferred payment method;
  • Information about your use of our website such as IP address and browser type.

We collect this data when you:

  • Register an account with us;
  • Place an order with us;
  • Subscribe to our newsletter or other marketing communications;
  • Contact us with a question or concern;
  • Participate in a survey or promotion.

3. Use of Personal Data

We use your personal data to:

  • Process and fulfill your orders;
  • Communicate with you about your orders and other inquiries;
  • Provide you with marketing and promotional materials such as special offers and discounts;
  • Personalize your shopping experience;
  • Improve our website and services.

We may disclose your personal data to the following third parties:

  • Third-party service providers who assist us in processing and fulfilling orders, such as shipping and payment providers;
  • Our business partners who assist us in providing marketing and promotional materials;
  • Law enforcement or other government agencies if required by law.

We do not sell or rent your personal data to third parties for marketing purposes.

We work with suppliers who can ship products directly to our customers on our behalf. In such cases, we may share your personal data with these suppliers in order to fulfill your orders. These suppliers are required to comply with our privacy and security policies and may only use your personal data for the purpose of fulfilling your orders.

4. Data Retention and Security

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. We use various security measures such as encryption and access controls to protect your personal data.

5. Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also object to the processing of your personal information, restrict its processing, or request that it be transferred to another party. To exercise these rights, please contact us using the contact information provided below.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting a notice on our website or by sending you an email.

7. Contact

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us through our contact form.

Last updated: April 21, 2023

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